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PRODID:-//Regional Food Bank of Northeastern New York - ECPv6.17.3.1//NONSGML v1.0//EN
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X-ORIGINAL-URL:https://regionalfoodbank.net
X-WR-CALDESC:Events for Regional Food Bank of Northeastern New York
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DTSTART:20170101T000000
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DTSTART;TZID=UTC:20180208T103000
DTEND;TZID=UTC:20180208T143000
DTSTAMP:20180102T214636Z
CREATED:20180102T213718Z
LAST-MODIFIED:20180102T214636Z
UID:11061-1518085800-1518100200@regionalfoodbank.net
SUMMARY:Customer Service & Conflict Resolution
DESCRIPTION:Customer Service (10:30 a.m.-12:00 p.m.) \nThink about your agency’s customer service: is it good enough\, or can you do better? What if you delivered five star services to each and every person served? How would that impact your clients\, volunteers\, and supporters? How about your staff and volunteer morale? Delivering exceptional service can have a positive impact on clients’ lives\, program outcomes\, and your overall financial sustainability. \nConflict Resolution (12:30 p.m. – 2:30 p.m.) \nConflict occurs everywhere\, even at the most compassionate agencies where quality customer service is the norm. Please join us as we welcome Charlotte Carter\, Executive Director of the New York State Dispute Resolution Association\, to discuss ways to identify potential conflict\, mediate it\, and de-escalate it when it occurs. Charlotte is also a Member of the Food Bank’s Board of the Directors and the Director of Coxsackie Community Food Pantry. \nRSVP to Amy Robillard at 845-534-5344 ext. 107 or at https://february8training.eventbrite.com.
URL:https://regionalfoodbank.net/calendar/customer-service-conflict-resolution-2/
LOCATION:Newburgh Armory\, 321 S. William St.\, Newburgh\, NY\, 12550\, United States
CATEGORIES:Agency Workshops
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BEGIN:VEVENT
DTSTART;TZID=UTC:20180213T130000
DTEND;TZID=UTC:20180213T143000
DTSTAMP:20171219T013238Z
CREATED:20171219T013238Z
LAST-MODIFIED:20171219T013238Z
UID:11049-1518526800-1518532200@regionalfoodbank.net
SUMMARY:Online Ordering Webinar
DESCRIPTION:Getting started ordering online is easier than ever! The Food Bank is offering webinars to agencies who are interested in utilizing our new Online Ordering system. No travel required! \nThere is a webinar being held on Tuesday\, February 13 from 1:00pm-2:30pm. \nAgencies may begin using the system immediately following the training. Please register with Cheyenne Bratton by February 6. Please provide your agency ID number when enrolling. \n 
URL:https://regionalfoodbank.net/calendar/online-ordering-webinar-3/
LOCATION:NY
CATEGORIES:Agency Workshops
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