Welcome, Regional Food Bank Partners!
If you are not yet part of the Regional Food Bank network, learn how you can BECOME A MEMBER AGENCY. If you are already a member agency and have ideas for improving our services, we invite you to MAKE A SUGGESTION.
This page and the available resources will continue to expand, so please check back often!
DELIVERY SCHEDULE (as of 5/15/2024)
| FOR PICKUP ON | ORDER OPENED ON | SUBMITTED BY 2:00PM |
|---|---|---|
| Monday | Monday (previous week) | Wednesday (previous week) |
| Tuesday | Tuesday (previous week) | Thursday (previous week) |
| Wednesday | Tuesday (previous week) | Friday (previous week) |
| Thursday | Wednesday (previous week) | Monday (current week) |
| Friday | Thursday (previous week) | Tuesday (current week) |
AGENCY RESOURCES & FORMS
General
Policies and Procedures
Infraction Policies Memo
Sample Intake Form (English / Español)
Food Allergen Notice (please see Food Allergen Law for more information)
Who to Contact – Both Distribution Centers
Online Ordering Webinar
Partner Agency List by County
Nourish to Flourish Blog
HPNAP/OS Grant
Operations Support Documentation Forms for 2024/2025
2025-2026 HPNAP and HPNAP-OS Grant Information Page
Directions for HPNAP Reporting in the Online Ordering Portal (PWW)
HPNAP Infosheet
HPNAP Pantry Guide Q&A Webinar Recording – September 30, 2024
Items for Posting
Agency Bill of Rights (English/Español)
Guest Bill of Rights (English/Español)
Rules
Soup Kitchen and Emergency Shelter Guidelines
Food Pantry Guidelines
USDA
-
- USDA Civil Rights Training
- Appendix A/2025 Income Guidelines
- USDA Self Attestation Form
- USDA Self Attestation Translated Forms (Arabic, Bengali, Chinese-Simple, Chinese-Traditional, French, Haitian-Creole, Italian, Korean, Pashto, Polish, Russian, Spanish, Ukrainian, Urdu, Yiddish)
- USDA Written Notice of Beneficiary Rights
- Procedure for Reporting USDA Damaged Product
- USDA Damaged Product Log- Online Submission
- USDA Damaged Product Log- PDF
- USDA Infosheet
CHILDREN’S PROGRAMS RESOURCES
BackPack Program Toolkit
BackPack versus School Pantry Comparison
Frequently Asked Questions
Find Food Flier
2025 BackPack Program Delivery Location and Schedules
Delivery Site Protocol
Culturally Responsive Food Information
Microwave Recipe Guide from Food Bank of the Southern Tier
School Pantry Program Toolkit
BackPack versus School Pantry Comparison
2025 Delivery Locations and Schedules (Please note that all dates listed on this page are for general RFB delivery and not specific to the School Pantry Program.)
Please note: If you are operating a School Pantry, and are looking for pick-up efficiencies with your BackPack Program, please contact the Children’s Programs team at childrensprograms@regionalfoodbank.net.
Find Food Flier
Culturally Responsive Food Information
Microwave Recipe Guide from Food Bank of the Southern Tier
SENIOR PROGRAMS RESOURCES
Have a partner-related question? Feel free to contact me or a member of our Programs team
PORTAL MENU
AGENCY AND PARTNER PORTAL HOME
HOW TO BECOME A MEMBER AGENCY
MAKE A SUGGESTION
SERVICE INSIGHTS RESOURCES
UPCOMING PARTNER WORKSHOPS
SIGN-UP FOR PARTNER EMAIL UPDATES
AGENCY RESOURCES & FORMS
General
Policies and Procedures
Infraction Policies Memo
Delivery Site Protocol
Sample Intake Form (English/Español)
Food Allergen Notice (please see Food Allergen Law for more information)
Who to Contact – RFB
Who to Contact – FBHV
HPNAP/OS Grant
Operations Support Documentation Forms for 2023/2024
OS/HPNAP Timeline
Directions for HPNAP Reporting in PWW
HPNAP Infosheet
Items for Posting
Agency Bill of Rights (English/Español)
Guest Bill of Rights (English/Español)
Rules
Soup Kitchen and Emergency Shelter Guidelines
Food Pantry Guidelines