Welcome, Regional Food Bank Partners!
If you are not yet part of the Regional Food Bank network, learn how you can BECOME A MEMBER AGENCY. If you are already a member agency and have ideas for improving our services, we invite you to MAKE A SUGGESTION. And we invite you to sign up for the SERVICE INSIGHTS, which collects and shares data to strengthen food banking for everyone.
This page and the available resources will continue to expand, so please check back often!
DELIVERY SCHEDULE (as of 5/15/2024)
FOR PICKUP ON | ORDER OPENED ON | SUBMITTED BY 2:00PM |
---|---|---|
Monday | Monday (previous week) | Wednesday (previous week) |
Tuesday | Tuesday (previous week) | Thursday (previous week) |
Wednesday | Tuesday (previous week) | Friday (previous week) |
Thursday | Wednesday (previous week) | Monday (current week) |
Friday | Thursday (previous week) | Tuesday (current week) |
AGENCY RESOURCES & FORMS
General
Policies and Procedures
Infraction Policies Memo
Sample Intake Form (English / Español)
Food Allergen Notice (please see Food Allergen Law for more information)
Who to Contact – Both Distribution Centers
Online Ordering Webinar
Partner Agency List by County
FoodForward Information Page (Winners to be announced before the end of the calendar year)
HPNAP/OS Grant
Operations Support Documentation Forms for 2024/2025
OS/HPNAP 2024-2025 Timeline (Current year)
Directions for HPNAP Reporting in the Online Ordering Portal (PWW)
HPNAP Infosheet
HPNAP Pantry Guide Q&A Webinar Recording – September 30, 2024
Please note: For the 2025-2026 OS/HPNAP Timeline: Applications will open on April 1, 2025. This is a change from previous years, when it opened on March 1. Please visit this page often for more information as we get closer to that date. Thank you.
Items for Posting
Agency Bill of Rights (English/Español)
Guest Bill of Rights (English/Español)
Rules
Soup Kitchen and Emergency Shelter Guidelines
Food Pantry Guidelines
USDA
- USDA Civil Rights Training
- USDA Self Attestation Memo
- USDA Self Attestation Form
- USDA Written Notice of Beneficiary Rights
- USDA Self Attestation Translated Forms (Arabic, Bengali, Chinese-Simple, Chinese-Traditional, French, Haitian-Creole, Italian, Korean, Pashto, Polish, Russian, Spanish, Ukrainian, Urdu, Yiddish)
- USDA Damaged Product Log- Online Submission
- USDA Damaged Product Log- PDF
- Procedure for Reporting USDA Damaged Product
- USDA Infosheet
CHILDREN’S PROGRAMS RESOURCES
BackPack Program Toolkit
Frequently Asked Questions
Find Food Flier
2024 Delivery Calendar – RFB
2024 Delivery Calendar – FBHV
BP Delivery Sites 2024
Delivery Site Protocol
Culturally Responsive Food Information
Microwave Recipe Guide from Food Bank of the Southern Tier
School Pantry Program Toolkit
Frequently Asked Questions
School Pantry 2024 Calendar – RFB
School Pantry 2024 Calendar – FBHV
Find Food Flier
2024 Delivery Sites
2024 School List
Delivery Site Protocol
Culturally Responsive Food Information
Microwave Recipe Guide from Food Bank of the Southern Tier
AGENCY RESOURCES & FORMS
General
Policies and Procedures
Infraction Policies Memo
Delivery Site Protocol
Sample Intake Form (English/Español)
Food Allergen Notice (please see Food Allergen Law for more information)
Who to Contact – RFB
Who to Contact – FBHV
HPNAP/OS Grant
Operations Support Documentation Forms for 2023/2024
OS/HPNAP Timeline
Directions for HPNAP Reporting in PWW
HPNAP Infosheet
Items for Posting
Agency Bill of Rights (English/Español)
Guest Bill of Rights (English/Español)
Rules
Soup Kitchen and Emergency Shelter Guidelines
Food Pantry Guidelines