Service Insights

Exciting Opportunity for Food Pantries!

The more we know about our neighbors, the better we can meet their needs.

Service Insights is an electronic neighbor intake system designed to increase pantries’ efficiency, improve the neighbor experience, and gain knowledge about the neighbors served across our network.

By joining this initiative, pantries will receive FREE access to the intake website. Neighbor information already being collected is stored securely, such as names, addresses, and more! This makes record keeping easy – and creates a quick check-in process for neighbors.

Benefits:

• FREE and EASY to use for all skill levels! Read Granville Area Food Pantry Spotlight.
• Equipment and/or internet access may be provided on a case-by-case basis, subject to availability.
• Paper intake forms can be eliminated – USDA/TEFAP forms are electronic in the system!
• Gain access to simple reports for a quick look at your statistics each month!
• Improve efforts in fundraising, grants, etc. Read Cooperstown Food Pantry Spotlight.
• Neighbors only sign up once and complete a quick check-in on returning visits.
• Learn more about your neighbors (like dietary needs) and be informed when enhancing your services.
• Hands on training from the food bank, and ongoing support once your pantry is onboard!

How It Works:

1.  Complete intake questions on a computer to register your neighbors.

2.  Process a quick check-in when neighbors return!

3.  Data is stored securely and creates simple reports for easy access to your statistics!

Contact Us:

Email us: si@regionalfoodbank.net

Call us: (518) 786-3691 x 777.

Onboarded Agency Resources:

Agency Toolkit

User Confidentiality Form

Training Library

Training Site